Refund/Cancellation Policy

If you are dissatisfied with your purchase, PLUS ULTRA will refund the amount paid for your purchase. If you purchase a subscription, PLUS ULTRA will refund the amount paid for your most recent month of service. Refund requests must be made directly to PLUS ULTRA at info@liveplusultra.com. All refund requests must be made within fourteen (14) days of the date of shipment by PLUS ULTRA. PLUS ULTRA is not liable for products that are damaged or lost in transit to PLUS ULTRA.

Promptly following PLUS ULTRA’s receipt of your request (typically within thirty (30) business days), PLUS ULTRA will credit the amount paid for the returned product (less any shipping and handling costs/fees related to the original purchase, which are non-refundable) to the credit card you used to make the original purchase. Notwithstanding the foregoing, PLUS ULTRA does not control when a specific credit card company processes a chargeback transaction. You are responsible for contacting your credit card company if you have questions about the status of the chargeback.

PLUS ULTRA will not provide a refund for a request that is received by PLUS ULTRA more than thirty (30) days after the date of original shipment. PLUS ULTRA also does not provide a refund for returned products that are damaged due to misuse, lack of care, mishandling, accident, abuse or other abnormal use.

If you need to make special arrangements or for any other questions, please email info@liveplusultra.com

Shipping and Product Acceptance

All shipments are sent first-class mail via the US Postal Service. The risk of loss and title for all products purchased via the web site pass to the customer upon delivery of the item to the carrier.

Choice of Law

These conditions shall be construed in accordance with the laws of the State of California, without regard to any conflict of law provisions. Any dispute arising under these Conditions shall be resolved exclusively by the state and/or federal courts of the State of California, County of Los Angeles and/or the Central District of California.

Limitation of Liability

IN NO EVENT SHALL PLUS ULTRA BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES THAT RESULT FROM (A) THE USE OF, OR INABILITY TO USE, THE SITE; (B) THE PERFORMANCE OF THE SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE; OR (C) THE CONDUCT OF OTHER USERS OF THE SITE, EVEN IF PLUS ULTRA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE. YOUR ONLY REMEDY AGAINST PLUS ULTRA FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE. THAT SAID, IF PLUS ULTRA IS FOUND TO BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS WHICH IS IN ANY WAY CONNECTED WITH YOUR USE OF THE SITE OR ANY CONTENT, PLUS ULTRAS’ LIABILITY SHALL NOT EXCEED US$ 24.00. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF SOME TYPES OF DAMAGES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU